Free delivery within 48 hours from 40 CHF 🚚

Deliveries & Returns

Deliveries

Who will transport my order?

Your orders are transported by Swiss Post
After shipment, you will automatically receive a tracking number for your order.

What are the delivery costs?

Orders under 50 CHF

Delivery type Price
PostPac Economy 6.90 CHF
PostPac Economy (Insurance & Signature) 7.90 CHF
PostPac Priority 9.90 CHF
(Insurance & Signature) 10.90 CHF

Orders over 50 CHF

Delivery type Price
PostPac Economy Free
PostPac Economy (Insurance & Signature) 1 CHF
PostPac Priority 6.90 CHF
(Insurance & Signature) 7.90 CHF

Happy Officine only delivers to Switzerland.


How long will it take to receive my order?

Orders confirmed before 12 p.m. are generally shipped the same day, Monday to Friday.
Orders placed on Saturdays, Sundays, public holidays (VD), December 24th and 31st will be shipped the following business day.

The delivery times announced by the carriers are as follows for orders confirmed before 12 p.m.:

Delivery type Time limit
PostPac Economy Between 2 and 3 working days following the order
PostPac Priority Between 1 and 2 working days following the order

The delivery times indicated are indicative and without any commitment, Happy Officine cannot be held responsible in the event of delay or failure of transport companies.

Returns

Do you want to return an item?

You have 15 days from the date of order.
This period includes postal delays for returning the goods.

Returns are handled free of charge.

The item must be unopened, undamaged and in its original packaging.
Sale items cannot be returned.

How to proceed?

Use the contact form and provide us with the following information:
  • Your first and last name, order number and date
  • Item affected by the return

We will provide you with the return address and the label allowing the free return of the item.

After checking the returned item, we will send you a voucher for the value of the item within a maximum of 8 days.

Happy Officine does not offer refunds or credit notes in exchange for returns.

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